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PostPosted: Sat May 02, 2015 8:15 am 
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Joined: Tue Apr 28, 2015 8:45 am
Posts: 58
Radio 1: http://www.radionomy.com/en/radio/bigaor
Radio 2: http://www.radionomy.com/en/radio/poprockitaly
Yesteday i had medium 2/3 listeners all the 24 hours and only 13 hours had been counted. What's the deal?


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PostPosted: Sat May 02, 2015 10:02 am 
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Joined: Sat Aug 16, 2014 10:38 am
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Location: UK
Radio 1: http://www.radionomy.com/j-popprojectradio
bigaor wrote:
Yesteday i had medium 2/3 listeners all the 24 hours and only 13 hours had been counted. What's the deal?

Note that Live Stats have been over-recording a lot for the last two days, and could not be relied on.

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PostPosted: Fri May 08, 2015 8:59 am 
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Joined: Tue Apr 28, 2015 8:45 am
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Radio 1: http://www.radionomy.com/en/radio/bigaor
Radio 2: http://www.radionomy.com/en/radio/poprockitaly
i'm still having problems with hours counted.


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PostPosted: Fri May 08, 2015 9:22 am 
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Joined: Sat Aug 16, 2014 10:38 am
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Location: UK
Radio 1: http://www.radionomy.com/j-popprojectradio
bigaor wrote:
i'm still having problems with hours counted.

Note that yesterday's Live Stats were also inflated by a repeat of the same bug that they suffered a few days back.

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PostPosted: Mon May 11, 2015 7:10 am 
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Joined: Tue Apr 28, 2015 8:45 am
Posts: 58
Radio 1: http://www.radionomy.com/en/radio/bigaor
Radio 2: http://www.radionomy.com/en/radio/poprockitaly
still doesn't working. 8 hours counted yesterday with 3/4 listerners for the entire day....


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PostPosted: Mon May 11, 2015 7:23 am 
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Joined: Sat Aug 16, 2014 3:08 pm
Posts: 51
Location: italy
Radio 1: http://www.radionomy.com/en/radio/radiodelta-83-/
O.S: Windows 10
elmbury...
maybe live stats are not accurate. But quick stats are wrong.
maybe it's a bug, but maybe it's a radionomy choice
something strange is happening....


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PostPosted: Mon May 11, 2015 7:30 am 
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Joined: Mon Jun 24, 2013 9:17 am
Posts: 10089
Location: Planet Earth
Radio 1: http://www.radionomy.com/urbangold
Hello,

As the calculation is based on the elapsed time from connection to disconnection, the hearing time will be postponed to the next audience calculation, until the time of disconnection of the listeners is known.

So, if you stay connected 3 full days to your radio station, your listening time cannot be recorded into the log file before your disconnection. In this case, when it's done, we share out your playing time for each day you were listening to the radio station.

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PostPosted: Mon May 11, 2015 8:49 am 
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Joined: Sat Aug 16, 2014 3:08 pm
Posts: 51
Location: italy
Radio 1: http://www.radionomy.com/en/radio/radiodelta-83-/
O.S: Windows 10
Domi,
what did you mean for disconnection?
For over a week we have low calculation in quick stats.
statistics indicate certainly 50% the actual hours of listening (our friends+tunein analytics, and I've personally monitored icecast directory to control live stats...).
You really believe that in seven days should not turn off your PC, smartphone or other?
I think that soon we will come bad news...copy&paste of canned answers will not help....


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PostPosted: Fri May 15, 2015 6:39 am 
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Joined: Tue Apr 28, 2015 8:45 am
Posts: 58
Radio 1: http://www.radionomy.com/en/radio/bigaor
Radio 2: http://www.radionomy.com/en/radio/poprockitaly
i notice quick stats are wrong since april 30. when do you think this problem should be fixed?
even yesterday with 24 hours with medium 3 listeners, i got 12 hours counted......


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PostPosted: Sat May 16, 2015 7:33 pm 
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Joined: Sat Aug 16, 2014 10:38 am
Posts: 3647
Location: UK
Radio 1: http://www.radionomy.com/j-popprojectradio
jorgear wrote:
Quick Stats don't work well since more than a month ago. Live stats sometimes go upper than normail but I don't trust Quick Stats. I hope Radionomy will soon resolve it soon, because no radio station will reach 130 hours/day. All radios are going down in hours.

All radios are not going down - mine is level, and I know others are going up. There are already thousands of radionomy stations that can maintain over 130 hours a day regularly.

I am not saying that you and others are not having problems, you may be - but it does not appear to be affecting everyone.

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